Categories
remote work

When You Can’t Measure It, You Won’t Fix It

This post originally appeared on the Team.Video blog.

According to Google Trends data, as much of America’s knowledge workers settled in for the second month of working at home under the COVID-19 work from home mandates, ‘Zoom fatigue’ hit an all-time high. But the truth is, it’s not just being stuck at home and having most of our socializing taking place over video conference calls that are to blame for our dissatisfaction with workplace meetings.

Whether it’s 9 million versions of conference call bingo or 21 million views of a conference call in real life, poorly-run company meetings have long been a source of employee dissatisfaction. A 2017 study published in Harvard Business Review surveyed 182 senior managers in a range of industries to gauge how meetings impact their work:

  • 65% said meetings keep them from completing their own work
  • 71% said meetings are unproductive and inefficient
  • 64% said meetings come at the expense of deep thinking
  • 62% said meetings miss opportunities to bring the team closer together

Many factors contribute to this negative outlook on workplace meetings, but one that has bubbled up significantly over the last few months is meetings are often where the lack of diversity and inclusion in the workplace shows up.

Categories
online meetings

3 Online Meeting KPIs That Can Uncover a Toxic Workplace Culture

This post originally appeared on the Team.Video blog.

With an estimated 42 percent of the U.S. labor force currently working from home full-time, your online meetings have become how you keep your workplace culture alive. Unfortunately, these same virtual meetings may also be contributing to creating a toxic workplace culture that leads to employee disengagement.

The good news is, unlike those in-person meetings held in your company’s cleverly named office conference rooms, your online meetings give you the potential to gather and measure data that can be used to identify and address potentially toxic workplace issues in the making. Here are three questions to ask your team members to weigh in on, and measure through your online meeting platform.

Categories
online meetings

Introducing now.me

This post originally appeared on the Team.Video blog.

Today we are excited to share now.me — a way to get right to the meeting you’re supposed to be in right now. At any given moment, if you visit the site, it will look at your calendar, see what video call you’re meant to be in, and take you right there. It works with most video call providers, including Zoom, Google Meet, Whereby, team.video, and others. We have been using this tool internally for a while now, and thought we might as well share it with the world.

In a way it seems like a small problem to solve. It’s not so hard to open up your calendar, find the meeting you’re supposed to be in, find the link to it, and open it up. But at that moment when it’s time to get together with your clients or colleagues, that time is precious. We want those brain cycles in to go toward preparing for the conversation that is about to take place. Especially if we’re running late, or if we’re trying to get together materials to share, or deep in thought pondering whatever trade-offs we are about to weigh — it can make a big difference not to have to context-switch at that moment.

As we use now.me, we find ourselves dreaming of next iterations: Beautiful as it is in its current state, it could be nice to add support for custom themes where we could set our own images, or toggle dark mode. Another idea we’ve pondered is an option to keep a now.me tab open, and then when a meeting is about to start, it would show a notification and even automatically join the meeting in a new tab, with no interaction required.

We’d love to hear your feedback! Try it out at https://now.me